My research focuses on consumer empowerment and engagement. I am interested in green marketing and in particular in environmentally responsible consumer behaviour and reduction of packaging, waste recycling) and in the way consumers respond to the environmental communications of companies and public authorities. I am also interested in participative marketing, i.e. clients who co-create and innovate with and for companies.
My research mainly uses qualitative methods (interviews, observations) but also experimental methods. They aim at both managerial and societal implications. They are published in the Journal of Business Research, Journal of Business Ethics, Recherche et Applications en Marketing, Decisions Marketing, and the Revue Française de Gestion.
Consumer Responsible Behaviour
Eco-friendly marketing ((over)packaging, waste recycling), sustainable communication)
Participative marketing (participative innovation, co-creation, consumer logistics)
Theories of commitment and motivation, social standard
Keywords: Environment, waste, packaging, innovation, communication, consumer, commitment
Other pedagogical responsibilities
In charge of the coordination of the Creativity Seminar of M1 Management
Scientific projects – research contracts
2018-2020 : Participation in the MECEE project “Mobilizing Behavioral and Experimental Economy to improve the university users’ practices in waste management” of ADEME (20 000€).
2018-2019 : Participation in the I’mIN project “Impact of the commitment to adopt responsible behaviors over the commitment to adopt responsible behaviors: the role of digital platforms” of the Foundation of the University of Cergy-Pontoise (6961€).
2011-2015 : Participation in the MOVIDA project “Lifting the brakes on the adoption of sustainable consumption patterns, a marketing perspective” of the Ministry of Environment, Energy and Sea (61 984€).
2010-2012 : Participation in a collective research work on “the customer’s deviant complaint behaviour”, in partnership with AMARC (Association for the Management of Customer Complaints) – Publication of a guide of good practices.
Awards and distinctions received
2017: Thil d’argent for the best communication of the seminar, 20th Etienne Thil Seminar for the article “Representations and determinants of user-friendliness in direct home sales”.
2014: Prize of the Federation of Commerce and Distribution: prize for the best theoretical and managerial contribution, 17th Colloque Etienne Thil, for the article “Can all brands afford to do away with overpackaging? »
2017 : Organization of the European Symposium on Innovation and Commerce “The collaborative company : (R)evolutions ? “in partnership with the Federation of Direct Sales, University of Paris Est Créteil, May 30th.
Member of the reading committee of Marketing Decisions (ISSN 0779-7389)
Ad hoc proofreader for Marketing Research and Applications (ISSN 0767-3701); Revue Française du Marketing (ISSN 0035-3051)
Ad hoc proofreader for the scientific congresses of the AFM, AMS, Etienne Thil and IBIMA
2013: Guest Editor of the special issue of the French Management Review “Le client acteur de l’organisation”, with Rouquet A. and Goudarzi K.
Editorial writing: Rouquet A. and Goudarzi K. (2013), Le client acteur de l’organisation : enjeux et perspectives pour les sciences de gestion, Revue Française de Gestion, 39, 234, 85-98 (.
Membership and collective activities
Member of the French Marketing Association
Member of the Center for Marketing and Public Policy, Université Paris-Dauphine
Contribution to the dissemination of scientific culture and public debate